Frequently Asked Questions

What about the Bitmex Symbols?

Simple rule. the symbol name plus H19 except BTC and ETH which is BTCUSD and ETHUSD.


The Bitmex suffix changes every 3 months H19 is valid until february 2019.

Where can I see the status of my membership

You can see the status of your membership by going to this link: . You'll see a button there where you can see your subscriptions and details about your subscription.

The bot says that I can renew my subscription. Do I have to do that now?

No you don't. It's a feature within the bot to make it as easy as possible for our members to renew the subscription. It's not needed to, but you are able to renew your subscription through the bot.

I don’t have the funds to pay for the subscription at once. Can I split my payment?

Yes, you can pay for your subscription in terms: In order to do so, please contact one of our staff members on telegram by searching for : "@verifiedcrypto" (without quotes). They will make an arrangement with you!

The checkout asks me for a telegram username, but I don’t have one?

For our automated systems it's mandatory that you provide your telegram username when you perform a checkout.Watch the video at the link below to see how you can set up a Telegramusername. It will only take you 1 minute!

If I renew my subscription, will my remaining days be deducted?

No, The membership will be updated including your remaining Days.

What Payment Methods do you provide through the bot?

You can pay through the following payment methods:

Pay with crypto - Over 55 crypto's are supported (International)
Pay with ideal(belgium and netherlands only)
Pay with PayPal(International)
Pay with Credit Card(International)

Still having questions? Don’t hesitate and use the form below to submit your question!