Frequently Asked Questions

Should my Telegram stay online for the (Auto)BOT to keep trading for me?

Your bot's interface is the remote control for the main bot. One may switch everything off/go offline and all keeps running as it was set.

I’ve setup the bot for my Platinum Plus, what’s next?

Please make sure you have 1-10 BTC (according to your membership plan) on this dedicated Platinum Bitmex account and don't trade manually here. If you'd like to trade signals from i.e. the Margin and/or Gold channel, or enter your custom trades you can open a second Bitmex account and set this up in the bot.

How will I know when a Platinum Plus trade happens?

New signals will show up in the Signals Plus Platinum channel. You will receive notifications from the VC Notifications Bot too.

How do I configure my own preferences for the auto trading bot?

First you need to let the Bot know what your location is. You may need to do that with a mobile device as GPS may be used.

  • From the main menu, choose Auto Trading with the fire icon
  • Choose the client (exchange) you'd like to adjust the settings for Subscribe a channel, Gold and/or Margin
  • Choose client-client name-Configuration
    Here you can set the amount of trades you want to have open at once and the trade amount it has to use per trade
    Sometimes it may be needed to click One Click Follow under a signal to get fully Auto Trade running for the first time
How do I enable the autotrader

In order to set up the autotrader, you need to do the following.

 

- From the Bot's main menu, choose Auto Trading with the fire icon
- Choose the client (exchange) you'd like to adjust the settings for
- Subscribe a channel, VCT Gold, VCT Margin and/or Platinum
- Choose client-client name-Configuration
Here you can set the amount of trades you want to have open at once and the trade amount it has to use per trade
Finally, from the main menu, choose Auto Trading again, Choose client, i.e. Binance/Bitmex, Enable. (If the menu shows Disable it's enabled already) Repeat this for every exchange you'd like to Autotrade with.

How many accounts can I attach to the exchange?

We have a limitation per user for avoiding abuse of the system. The max number of accounts you can add per exchange is 2.

What about the Bitmex Symbols?

Simple rule. the symbol name plus H19 except BTC and ETH which is BTCUSD and ETHUSD.

BCHH19
LTCH19
XRPH19
EOSH19
TRXH19
ADAH19
BTCUSD
ETHUSD

The Bitmex suffix changes every 3 months H19 is valid until february 2019.

The profit on the signal in the channel is higher than the profit I gained?

The profit in the channel is on the target reached. when entering a trade the bot calculate the profits according to average buy zone, avergae selling price and fees.

How to create a signal with free text

Instead of navigating to the Trading bot and create your trade step by step using the buttons of the bot. It's also possible to copy a 'free text' into the bot.

To do so:

Go to the bot: Trades --> Create --> Free Text .

Now the bot asks you for a template. Please use the following template as an example and adjust it to your needs:

Long

ltch19
bitmex
buy 38500 - 39100
sell 39799, 39851, 40111
stop 35700
leverage 10

 

Short

TRX/BTC
Exchange: BitMEX
Leverage: 10.0X

entry 608 - 620 - 634 - 647 - 660

sell 593 - 585

stop-loss 690

Still having questions? Don’t hesitate and use the form below to submit your question!