Frequently Asked Questions

Override settings Platinum Plus service for the BOT

For Platinum Plus please adjust the following settings:

Override MUST be disabled; Main menu config, name of client (exchange) for Platinum, Override Signal Config, If the menu shows Enable it's disabled already.

Note: Override Disabled means the bot will bypass your personal settings like leverage, instead the bot will apply the settings in the signal, which is the purpose for Platinum Plus.


Where can I see the status of my membership

You can see the status of your membership by going to this link: . You'll see a button there where you can see your subscriptions and details about your subscription.

If I renew my subscription, will my remaining days be deducted?

No, The membership will be updated including your remaining Days.

I just signed up, what’s next?

If you signed up, you'll receive a few messages from our verified crypto butler on telegram with all the information you'll need. It's also important to read all the desired information at the member onboarding, and watch our tutorial video's of the trading bot, found below:

Click here

I’m stuck and have a question. Where can I contact you?

You can contact us anytime through email or telegram.


Telegram: @verifiedcrypto

The checkout asks me for a telegram username, but I don’t have one?

For our automated systems it's mandatory that you provide your telegram username when you perform a checkout. Watch the video at the link below to see how you can set up a Telegram username. It will only take you 1 minute!

Click here for the video

How many signals will you provide me?

That depends on the market. The market dictates the amount of signals we can provide.

I’d like to pay in terms, is that possible?

Yes, ofcourse it is! Please contact us if you'd like to pay your subscription in terms.

What payment methods do you provide?

You can pay with the following payment methods

  • Pay with crypto - Over 55 cryptocurrencies are supported (International)
  • Pay with ideal (belgium and netherlands only)
  • Pay with PayPal (International)
  • Pay with Credit Card (International)

Still having questions? Don’t hesitate and use the form below to submit your question!